Technology Orientation for Students

Complete these steps in order before using university student systems.

First priority: Set up Cardinal Mail Provided by Gmail before trying to use Cardinal Students.

Technology Setup Overview

Overview of the four technology setup steps for new students.

Set Up Cardinal Mail Provided by Gmail

Do this before anything else

  1. Go to the Cardinal Mail sign-in page.
  2. Sign in using username@cua.edu and your password.
  3. Complete Google 2-Step Verification when prompted.
  4. Finish setup and open your Cardinal Mail inbox.
Google 2-Step Verification is required the first time you sign in.
Step-by-step instructions for setting up Cardinal Mail Provided by Gmail.
Sign in with username@cua.edu and your password.

Find the Duo Email

Check Cardinal Mail after setup is complete

  1. Open your Cardinal Mail inbox.
  2. Look for an email from Duo Security.
  3. Open the message and follow its setup link.
  4. Download Duo Mobile for iPhone or Android.
You will need a smartphone to use Duo Mobile.
Instructions for locating the Duo enrollment email and downloading Duo Mobile.
Find the Duo Security message in Cardinal Mail.

Enroll in Duo Mobile

Connect your phone to Duo

  1. Open the Duo Mobile app.
  2. Use the activation link or QR code from the Duo email.
  3. Follow the prompts to complete enrollment.
  4. Approve a test login request.
Only approve a Duo request when you are actively signing in.
Instructions for enrolling a smartphone in Duo Mobile.
Complete enrollment and approve a test login.

Use Cardinal Students

Sign in with your CUA username

  1. Go to Cardinal Students.
  2. Sign in using your username and password.
  3. Approve the Duo request on your phone.
  4. Access registration, schedules, financial aid, billing, and student to-dos.
You cannot log in to Cardinal Students without Duo.
Instructions for signing in to Cardinal Students using a username, password, and Duo.
Cardinal Students uses username and password, not username@cua.edu.

Need help?

Contact Technology Services if you have trouble signing in, completing Google 2-Step Verification, receiving the Duo email, or enrolling your phone.

Email: techsupport@cua.edu Phone: 202-319-4357 Hours: Monday through Friday, 8 a.m. to 6 p.m.

The Catholic University of America Technology Services