Cardinal Voice is the university telephone system for faculty and staff. Documentation and training materials about Cardinal Voice, the desk phones, voicemail and the MiCollab presence app/soft phone are found here. Note: you may need to log in with your Cardinal Credentials to view some documents.

General Documentation

  • Training Presentation
    This is the training presentation given when Cardinal Voice went live in 2017. It has useful information about how to perform common activities using the standard desk phone.

  • Frequently Asked Questions (FAQ) (PDF)
    Answers to questions about Cardinal Voice asked by faculty and staff are found in this document.

Documentation by Service Level

This section is organized by Cardinal Voice Service Level so that you can find the documentation specific to your use.